Terms of Use & Privacy Policy

1. Acceptance of Terms

By accessing any service provided by MoongcleLabs Co., Ltd. (“Company,” “we,” “us”), you agree to these Terms of Service (“Terms”).

2. Account Eligibility

You must be at least 18 years old and legally capable of contracting.
You agree to provide accurate, current account information.

3. License Grant

Subject to your ongoing compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, and revocable license to access and use RepriceWizsolely for your own internal business purposes—and not for the benefit of any third party—including:

1. Listing & Repricing – creating, editing, monitoring, and automatically repricing listings on eBay (and any other marketplaces we support);
2. Profit Calculation – computing gross and net profit, fees, taxes, and other costs associated with those listings;
3. AI Analytics & Recommendations – receiving AI-generated price suggestions, demand forecasts, competitive insights, and similar analytic outputs;
4. Reporting & Visualization – generating, exporting, and storing dashboards, spreadsheets, or other reports produced by the Service.

Reports and other outputs are licensed for your internal use only and may not be resold or publicly distributed without our prior written consent.Except for the limited rights expressly granted above, MoongcleLabs Co., Ltd. reserves all right, title, and interest in and to the Service, its software, models, and content.We may revoke this license upon written notice if you breach these Terms.You are responsible for ensuring that your use of the Service complies with any applicable third-party platform policies (e.g., eBay Terms of Service).

4. Subscription Billing, Trials & Refunds

1. Billing. Subscriptions are billed monthly in advance; an email reminder is sent 24 hours before renewal.
2. Trials. Free or discounted trials convert to the standard plan unless cancelled; a reminder is sent 3 days prior.
3. Refunds. One-time refund within 14 days of the first payment if the Service has not been materially used.s;
4. Cancellation. Cancel any time via dashboard or legal@moongclelabs.com; access continues until the end of the paid period.

5. AI & Earnings Disclaimer

AI-generated insights and recommendations may contain errors, omissions, or outdated information, and should always be independently verified by you.
Price and profit estimates are statistical projections for informational purposes only; actual results may vary based on marketplace fees, competition, and your business decisions.

6. Prohibited Conduct / Acceptable Use

Reselling, sublicensing, reverse-engineering, or automated extraction of Service content for commercial purposes without our consent
Listing counterfeit, illegal, or regulated items
Manipulating AI outputs to violate marketplace rules or applicable laws

7. Intellectual Property & DMCA

All RepriceWiz software, content, and trademarks are owned by MoongcleLabs Co., Ltd. DMCA notices: legal@moongclelabs.com.

8. Limitation of Liability

We are not liable for indirect, incidental, special, consequential, or exemplary damages, including lost profits.

9. Export Compliance & Sanctions

The Service is subject to U.S. Export Administration Regulations and OFAC sanctions; usage in embargoed countries is prohibited.

10. Governing Law & Arbitration

These Terms are governed by Delaware law. All disputes shall be resolved by binding arbitration under AAA Commercial Rules in Wilmington, Delaware. You may opt out of arbitration by notifying us within 30 days of account creation.

11. Changes & Contact

We may update these Terms with 14 days’ notice via email or in-app banner. Contact: legal@moongclelabs.com.

1. Scope & Introduction

This Privacy Policy explains how MoongcleLabs Co., Ltd. (“Company,” “we,” “us”) collects, uses, discloses, and safeguards your information when you use RepriceWiz.

2. Data We Collect

Account Data — name, email, password hash
Listing & Revenue Data — listing IDs, prices, fees, order history, ROI metrics
Payment Data — tokenized card details (stored by PCI-DSS Level 1 processor)
Usage Data — IP, device, browser type, cookies, analytics events
Support Data — chat transcripts, tickets, feedback forms

3. How We Use Data

1. Service Delivery — authenticate users, sync listings, generate AI recommendations.
2. Profit Calculation & Reporting — compute fees, taxes, net profit, and produce dashboards.
3. Service Improvement — train models, debug, analyse performance (data is aggregated or pseudonymised where possible).
4. Communications — send product updates, security alerts, and marketing (opt-out available).
5. Compliance & Fraud Prevention — meet legal obligations, detect abuse.

Reports and other outputs are licensed for your internal use only and may not be resold or publicly distributed without our prior written consent.Except for the limited rights expressly granted above, We may revoke this license upon written notice if you breach these Terms.You are responsible for ensuring that your use of the Service complies with any applicable third-party platform policies (e.g., eBay Terms of Service).

4. Subscription Billing, Trials & Refunds

Contract Performance — provide the Service you request.
Legitimate Interests — improve features, prevent fraud.
Explicit Consent — marketing emails, optional cookies.

5. Cookies & Tracking Technologies

AWe use essential, performance, and marketing cookies. Manage preferences via the cookie banner or your browser settings.

6. Sharing & Sub-Processors

We share data only with trusted providers (cloud hosting, payment, analytics) listed at moongclelabs.com/sub-processors. Each provider is bound by confidentiality and data-protection obligations.

7. Data Retention & Security

Data is kept only as long as necessary for the purposes above and protected using TLS 1.3 in transit and AES-256 at rest. We conduct SOC 2-aligned audits and annual penetration tests.

8. International Transfers

For EU/UK residents, data transfers rely on the EU-US Data Privacy Framework and Standard Contractual Clauses (SCCs). Additional safeguards (encryption, access controls) apply.

9. Your Rights

You may request access, correction, deletion, restriction, or portability of your personal data, and you have the right to opt out of marketing. California residents may exercise CCPA rights. Contact: legal@moongclelabs.com.

10. Children’s Privacy (COPPA)

We do not knowingly collect data from children under 13. If we learn we have done so, we will delete such data promptly.

11. Changes & Contact

We may update this Policy; any changes will be posted here with a new “Last updated” date and, where required, notified via email.Questions? legal@moongclelabs.com